We appreciate your interest in JM Weston Homes, we look forward to speaking with you. Please choose one of the options below to contact us and we will respond to your request as soon as possible.
JM Weston Homes strives to provide the best customer care experience possible. Realizing that a new home contains several thousand components and is constructed by numerous individual trade partners, there is the possibility that there will be items that may require attention after closing. Our commitment to you is to expeditiously and professionally correct “construction defects” in accordance with the terms and conditions of our Limited Warranty Agreement.
For customer care requests, please email firstname.lastname@example.org.
When submitting a request for regular (non-emergency) service situations please include the following information:
- Name, address, and phone numbers where you can be reached during business hours
- Your closing date
- A complete description of the work requested and its location. For example: “Guest bath - cold water line leaks under sink”; instead of “plumbing problem in bathroom”
- Include the name of your community; and indicate the times and days that are most convenient for the work to be scheduled
Non-emergency warranty requests should be submitted at 1 month, 5 months, and 11 months, post-closing. Warranty requests will come directly to our Customer Care department and be distributed to the appropriate contractor. Our Customer Care Representative will contact you to schedule an appointment to assess your request and schedule service.
For EMERGENCIES ONLY, please call the phone numbers provided in the homeowners manual you received at closing.
Buying your home is one of the most important financial investments you’ll ever make. That’s why JM Weston Homes has partnered with Community Banks of Colorado. They understand how important the home loan process is and take the time to get to know you and your unique financial goals.
When you are ready to begin your new home search, take a moment to pre-qualify with Community Banks Mortgage.
Apply online or call David Oliver at 719-277-8730, he will be happy to walk you through the process every step of the way.
Branch Manager • NMLS #777166
1155 Kelly Johnson Blvd., Ste. 100
Colorado Springs, CO 80920